TERMS AND CONDITIONS

TERMS OF SALE

 

These Conditions of sale with the rules of use of the Web www.mavela.es expressly regulate the relationship of purchase and sale between MAVELA S.C. with address at Calle Vía Apia number 16 41089 Montequinto Sevilla, and with CIF 49034446X, and the User of the Website that purchases items of the brand MAVELA in the domain www.mavela.es (hereinafter referred to as the CLIENT).

 

The purchase of products of the MAVELA brand through its Web page, implies the express and unreserved acceptance of any kind, of each and every one of the present Conditions of Sale. The acceptance by the CLIENT of these conditions is regulated by online acceptance of these conditions through the procedure of checking the box "I have read and accept the Terms and Conditions" provided for this purpose before confirming the purchase, by clicking on the button "Place Order" to complete the order.

 

Any modification to these Conditions of Sale, will be notified to the CLIENTS in the Web www.mavela.es.

 

PRODUCTS AND AVAILABILITY

 

In compliance with the provisions of Law 47/2002 on the reform of Law 7/1996 on Retail Trade of January 15, and Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce , the CLIENT before placing an order has the right to know the essential characteristics of the Products that he wishes to acquire. In this way, MAVELA informs the CUSTOMER that the photographs and descriptions of the Products on sale, are not contractual, being only illustrative, and do not commit to MAVELA, who, taking into account the state of the technologies, does everything possible to ensure that Colors and shapes shown by the Products in the photos displayed on the Web are faithful to the originals, without variations in the colors and tonalities presented, due to technical limitations and depending on the monitor in which they are displayed.

 

All product orders are subject to their availability and, in this sense, if there are difficulties in their supply, or if there are no items in stock, we reserve the right to provide information about quality substitute products and equal or greater value that You may order. If you do not wish to place an order for these substitute products, we will reimburse you for any amount that you may have paid.

 

MAVELA reserves the right to withdraw or modify any Product of the Web at any time and / or content thereof.

 

MAVELA is not responsible for errors caused by the technical malfunction of the CLIENT's Internet connection service.

 

PRICES

 

All prices shown in the list of our products are taxed and expressed in Euros.

 

The prices of the products do not include the shipping and delivery costs. Consult the section METHODS OF SHIPPING of GENERAL CONDITIONS.

 

In the final purchase summary, the final price of the purchase is shown, indicating the amount corresponding to the applicable taxes according to the country chosen in the shipping data. In relation to the Value Added Tax, as a general rule, the 21% tax rate will be applied to the territory of the European Union where this tax is applicable. All companies belonging to countries of the European Union except Spain will be exempt from paying this tax. In the sale to any other country in the world, VAT will not be passed, however the customs systems of each country will apply the corresponding tax charges.

 

Due to its special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. Therefore, purchases made by residents of these territories are exempt from VAT payment (customs clearance fees and import taxes are not included in the price of the item or the shipping price, and must be paid at destination). by the recipient of the merchandise).

 

The prices shown in www.mavela.es may be revised and modified by typographical error or errata if the conditions require it at any time and orders made with typos or typographical errors may be canceled.

 

MAVELA will try that all the information on the price of the Products is accurate, but without guaranteeing the absolute absence of errors. In the event of an error in the price of a Product, MAVELA will send an email to the CUSTOMER indicating the correct price of the Product and requesting confirmation of the order. In the event that the CLIENT does not confirm the purchase of the Product at the correct price, the purchase of said product shall be deemed canceled. In the event that MAVELA can not contact the CLIENT, the order will be considered canceled.

 

PURCHASE PROCEDURE

 

For the acquisition of Products on the Web www.mavela.es, there are two options:

 

Buying without registering or creating a customer account.

 

Once you have made your purchases, all the items you wish to buy will have been added to your shopping cart and the next step will be to process the order and make the payment. To do it:

 

1. Click on the "My Cart" button at the top of the page next to the main menu

 

2. Click on the "Process Order" button.

 

3. Fill in or check the contact information, the details of your order, the address to which you want the order to be sent and / or the address where the invoice will have to be sent.

 

4. Choose the payment method with which you want to make the purchase (bank transfer or Paypal) and enter the corresponding information.

 

5. Accept the "Terms and Conditions"

 

6. Click on "Confirm Order"

 

You can make the payment by bank transfer or Paypal.

 

PAYMENT METHODS

 

WIRE TRANSFER

 

BANCO SABADELL: IBAN: ES23 0081 5291 1900 0123 8327 BIC: BSABESBB

 

When selecting the bank transfer as a means of payment, you will receive, along with the confirmation of your order, an e-mail where you will be informed of the account number in which to make the bank transfer.

 

It is very important that you indicate in the subject the order number, as well as your name and surname, and make the transfer within 2 days after the date of confirmation of the order to be able to validate it. If you wish, to expedite the procedures you can make the deposit directly in a "BANCO SABADELL" office and communicate it by phone in the Tel .: +34 651024291 or send the proof of the transfer by e-mail to info@mavela.es .

 

If a transfer is made from another bank or cashier other than "BANCO SABADELL" the money will take a minimum of 2 days to reach our account. But in any case, the order will not be considered effective until our administration department has no bank confirmation of the transfer. Do not forget that you must make the payment in EUROS and that all possible exchange and banking commissions are on your account when you opt for this payment system.

 

In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer always inform your bank to take charge of the commissions at source, those bank commissions and expenses corresponding to your entity. Otherwise, MAVELA could paralyze the shipment of your order by not receiving the full amount thereof.

 

CREDIT / DEBIT CARD - PAYPAL

 

MAVELA uses Paypal's payment service, an international leader in secure payment solutions over the internet.

 

Paypal allows and guarantees the necessary security in your transactions on the Internet. It is not necessary to have a Paypal account to make payments through this service. Payment is made through the secure Paypal platform that supports credit / debit card payments. For more information, visit the following link: https://www.paypal.com/es/home How PayPal works.

 

For refunds of money in this form of payment will be a transfer to the account indicated by the customer or through the return mechanisms enabled by PayPal.

 

The credit cards will be subject to checks and authorizations by the issuer of the same, but if that entity does not authorize payment, we will not be responsible for any delay or failure to deliver and we can not formalize any Contract with You.

 

SECURITY

 

For your security MAVELA has relied on the payment system by credit card to the payment gateway provided by the PayPal service.

 

The bank details entered are encrypted and transmitted securely to the PayPal servers and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

 

This data entry procedure is guaranteed by SSL technology with an encryption key length of 168 bits (highest commercially available level). More information.

 

Only the Bank and PayPal have access to the banking data linked to these means of payment, so that MAVELA does not know or record this information during the payment transaction.

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