ZONA SHIPPING METHODS TARIFAS
Iberian Peninsula 24-72 hours € 4,99
Iberian Península Urgent * € 5,99
Europa EU 3-6 days € 22,00
Baleares 24-48 hours € 15,99
Canary Islands | Ceuta | Melilla 24-48 hours € 22,00
* Guarantee of delivery before 19:00 the next working day.
* Any customs charges or local taxes will always be borne by the customer.
The order will be sent once we have confirmed that the chosen model is available and that your payment has been approved. We will do everything possible to process it as soon as possible. If it is not on the same day, it will be the next business day to make your purchase..
Please note that orders placed after 13.00 (GMT +1) on Friday and during Saturday and Sunday will be prepared to be shipped the next business day. The National Holidays in Spain and local parties in the Community of Andalusia, can also cause delays in deliveries. Estimated delivery dates are calculated on business days.
To ensure the greatest safety and speed, all orders are sent through private couriers.
Deliveries are made between 8.30am. and 7:00 PM. and they require a signature from the person receiving the shipment, to guarantee the safe reception of your Order. In the event that the CLIENT or the authorized person, is not at the address designated for delivery or can not be delivered for other reasons, the private transport company will contact the CUSTOMER to set an alternative date delivery.
If after 3 attempts of delivery the courier company fails to deliver the order to the CLIENT, the order will be returned to our warehouses and the Customer will be responsible for the shipping and return to our warehouses, as well as the possible expenses of associated management.
In the purchase form, the CUSTOMER will be asked for a shipping address during normal business hours. MAVELA will not be responsible for the errors caused in the delivery when the address indicated by the Customer does not adjust to reality or have been omitted data necessary for delivery.
No deliveries will be made to post office boxes.
CHANGES AND RETURNS, DEFECTIVE PRODUCTS
If, exceptionally, the item was not the one requested by the customer or the product presented a flaw, please notify it through the email firstname.lastname@example.org. Shortly we will contact you to solve the problem..
If when you receive your order is not satisfied, you have a period of 10 days, counting from the date of receipt to execute the right of return. You must send it by certified mail at the customer's expense in its original packaging and in perfect condition to the shipping address: Calle Vía Apia number 16 41089 Fuentequintillo Sevilla.
We are not responsible for any defective product due to misuse of the item.